Frequently Asked Questions

Where are you located?

We are in McKinney, Texas 75072. We serve the Dallas / Fort Worth Metroplex area, including McKinney, Frisco, Prosper, Celina, Fairview, Allen, Plano, New Hope, Princeton, Melissa, and Anna.

What types of cakes do you offer?

We specialize in buttercream cakes. Our cakes are custom made to fit your event whether it be a birthday, anniversary, or graduation celebration.

Do you offer fondant cakes?

No, our cakes are all iced with American buttercream. We can do small, very minimal fondant decor elements on a case-by-case basis.

Can you replicate a cake if I send you a picture?

We do not copy cakes but will take inspiration from the picture and come up with my own design.

Do you require a deposit and how does payment work?

At the time of booking, we require 50% of your final balance as a non-refundable deposit. The non-refundable deposit must be made within 3 days of date of invoice. Final payment/remaining balance is due 5 days prior to scheduled pickup/delivery date. You are also welcome to pay in full at the time of booking.

If your event is less than 3 weeks away, we will need to receive full payment at the time of booking.

*Please note that your order is not confirmed until the non-refundable deposit has been received, so if another client is looking to book on the same day, we will book whoever completes their non-refundable deposit first.

*The deposit is non-refundable because we will turn down other orders we receive for the same event date.

When should I place my order?

We recommend you place your order 4-6 weeks prior to your event. Our weekday order volume is limited and advanced notice is required. Orders placed with less than 1-2 weeks notice will incur an additional fee up to $30 depending on the order size, design, and flavors.

Can I make changes to my order?

You may request changes to your order up until two weeks prior the scheduled pickup/delivery date. Please note any changes to the size, design, flavors, and additional customizations will incur an additional cost and will affect the final cost of the cake.

Why are there terms and conditions?

The terms and conditions helps us both to be on the same page. It also holds us responsible to fulfill our obligations to you. Upon making the non-refundable deposit, you are agreeing to our terms and conditions. See our terms and conditions here.

What payment methods are accepted?

Our preferred payment methods are Zelle and CashApp.

What size cakes are available?

At this moment, we offer 6-inch and 8-inch cakes. Upon request, we could accommodate 7-inch and 9-inch cakes. Please contact us for pricing.

Do you have gluten free/allergen free options?

At this time, we do not have gluten free/allergen free options. While we do follow good handling and food safety practices, all our products come with a label with any allergens it contains (this may be listed in your invoice or attached to your cake/dessert box).

Do you deliver?

Yes, we offer delivery for single tier cakes, cookies, brownies, etc. (non-wedding related/2+ tier cake orders) for a flat fee of $10 within a 30-mile radius of 75072. For deliveries outside of the 30-mile radius, a flat fee of $20. Deliveries exceeding 50 miles are subject to an additional charge.

Please note we are not liable for any damages to the cakes after we have delivered and handed off the cake to you and/or your designated person accepting the delivery.

Can I pick up my order?

Yes, you are more than welcome to pick up your order. Please note we are not liable for any damages to the cakes that are picked up and transported by you and/or your designated pick up person.

If picking up, have your AC on and place the cake on the floorboard of your passenger seat. You want to keep the cake on a level position. The driver should drive slowly and take turns carefully and cautiously. See our cake care instructions here.

Do you have the proper requirements to operate?

I have a valid food handler's certification. I follow the rules and regulations under the Texas Cottage Food Laws.